‘Defaulter jaise harkate kar rahe ho…’: SBI’s aggressive credit card reminder sparks outrage

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‘Defaulter jaise harkate kar rahe ho…’: SBI’s aggressive credit card reminder sparks outrage

Source: Live Mint Recently, Rattan Dhillon of Chandigarh, a State Bank of India (SBI) credit cardholder, brought to light an aggressive recovery message he had received from an SBI agent for a minor unpaid credit card balance on social media platform X. Dhillon called the agent’s conduct intolerable and urged the bank to extend an apology. Claims made by customers against SBI recovery agent Dhillon, who appeared shocked that a representative o…