Cold Air Between Giants: Dao Accuses Postnord of Taking Customers Hostage

Politiken

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Customers are experiencing major delays in their mail after dao took over delivery from PostNord. Dao admits mistakes, but accuses PostNord of holding customers hostage.

DR

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Dao apologizes and states that they have received 15,000 inquiries about delayed letters since the turn of the year.

avisendanmark.dk

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The transition from PostNord's letter delivery to Dao has not been without its problems. Several people have reported delays.

Ekstra Bladet

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Since the turn of the year, Dao has been responsible for letter delivery, but now more customers are complaining about delays

tv2kosmopol.dk

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Since Dao took over the postal market from Postnord on 1 January, several thousand letters have not been delivered on time. This is what Dao's CEO Hans Peter Nissen tells Politiken. He emphasizes that the distribution company has particular difficulty sorting mail from abroad, and that this has contributed to delays. At the same time, the CEO believes that Postnord has been "reluctant" in handing over the mail distribution. Postnord rejects the …