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Customer Relationship Strategy: How Small Businesses Win Against Well-Funded Competitors
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Customer Relationship Strategy: How Small Businesses Win Against Well-Funded Competitors
As AI tools make automation easier than ever, an interesting paradox emerges: personal relationships are becoming more valuable precisely because they’re becoming rarer. While large corporations invest heavily in efficiency and scale, smart small business owners are discovering their greatest competitive advantage lies in the one thing that conflicts with their competitors’ scale-focused business models: genuine human connection. The David vs. G…
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