US Edition
Cracker Barrel Fans Have Mixed Feelings About Restaurant Chain's Redesign
UNITED STATES, AUG 10 – Cracker Barrel's three-year plan aims to modernize its restaurants to boost relevance amid slumping sales, with some remodel videos gaining over 6 million views and sparking mixed reactions.
- Cracker Barrel began remodeling around 25 to 30 of its approximately 660 restaurants in 2025 to modernize its southern country store aesthetic.
- The redesign followed a multi-year brand refresh plan aiming to attract younger customers while maintaining the chain's core identity amid prior sales challenges.
- The remodel introduced brighter lighting, more open layouts, new seating, and updated decor elements, including soundproofing for improved ambience.
- While some customers praised the changes as 'lighter, brighter, fresher,' others criticized them for losing the nostalgic and cozy feel that defined Cracker Barrel, with comments like 'They ruined Cracker Barrel' and 'A swing and a miss.'
- Cracker Barrel stated feedback from guests and staff has been overwhelmingly positive, underscoring confidence in the remodels' trajectory despite vocal minority opposition.
Insights by Ground AI
Does this summary seem wrong?
Podcasts & Opinions
11 Articles
11 Articles
Cracker Barrel Customers React to Restaurant's Modern Makeover
Cracker Barrel has served up a slice of rustic country and southern comfort to suburbia for more than 50 years, but now around 30 of the 660 stores will get a modern makeover — and fans have mixed feelings about it. NBC’s Marissa Parra reports for TODAY.
·United States
Read Full Article
Cracker Barrel customers 'hate' restaurant chain's new look in viral social media videos
Cracker Barrel customers are expressing strong displeasure on social media over the restaurant remodels, with viral posts criticizing the Tennessee-based chain's interior changes.
·New York, United States
Read Full ArticleCoverage Details
Total News Sources11
Leaning Left6Leaning Right1Center3Last UpdatedBias Distribution60% Left
Bias Distribution
- 60% of the sources lean Left
60% Left
L 60%
C 30%
Factuality
To view factuality data please Upgrade to Premium
