Consumer Groups Want Airlines to Pay for Baggage Fees 'Distress'
- Sixteen European consumer groups called on the EU on May 21, 2025, to act against seven low-cost airlines over high baggage fees.
- The groups, representing 12 EU countries, allege the airlines breach EU aviation rules by charging up to 280 euros for suitcases.
- BEUC, the European Consumer Organisation leading the call, accuses airlines of misleading passengers and causing confusion with varying baggage policies.
- Ryanair and Norwegian assert their policies comply with EU law, while Airlines for Europe warns the consumer action may reduce choices and force fees on all passengers.
- The consumer groups seek EU Commission and national investigations and sanctions, suggesting a potential regulatory crackdown on airline baggage fees.
78 Articles
78 Articles
Seven airlines face consumer complaints over 'undue' hand luggage fees
The Association for Consumer Rights Malta has joined forces with the European Consumer Organisation (BEUC) and 15 other member organisations from 12 countries to file a complaint to the European Commission and the Consumer Protection authorities’ network denouncing seven airlines charging “undue fees” for hand luggage.The organisations called for an EU-wide investigation into the commercial...

Consumer groups urge EU to press airlines over baggage fees
Sixteen consumer groups have called on the EU to take action against seven low-cost airlines over their baggage fees. The carriers include easyJet, Norwegian, Ryanair, Transavia, Volotea, Vueling and Wizz Air.
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