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Court - No Compensation for Grossly Negligent Handling of Phishing Messages

Summary by Deutschlandfunk
Banks do not have to compensate their customers for financial damage if they have handled fraudulent phishing messages grossly negligently.

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Banks do not have to compensate their customers for financial damage if they have handled fraudulent phishing messages grossly negligently.

·Germany
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According to the Oldenburg Higher Regional Court, banks are not required to compensate their customers for damages caused by grossly negligent handling of fraudulent phishing messages. The court dismissed the lawsuit of a married couple who had lost nearly €41,000.

Those who fall into phishing emails and enter their bank data on fake websites have to expect considerable damage. A court ruling also shows that this can be expensive. Anyone who negligently bypasses links in so-called phishing emails and enters his access data to online banking will not receive a refund of stolen funds from his bank after a court decision. The plaintiff could "not exclude 100 percent" that besides her date of birth and her EC …

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it-daily.net broke the news in on Friday, August 8, 2025.
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