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Coupang founder Kim Bom apologises for data leak, pledges compensation
Bom Kim apologized for delayed communication about a data breach affecting 34 million customers and promised compensation plus strengthened security measures.
- On Sunday, Coupang founder Kim Bom-suk issued a public apology for a massive customer data breach, acknowledging the company’s delayed response and expressing deep regret for the inadequate initial handling.
- Nearly a month after the leak was disclosed, investigators say a suspect, reportedly a former employee, saved data from 3,000 of Coupang's 33 million customers on a personal computer and did not transfer or sell it.
- Over the past month, Coupang says it has worked with investigators to recover leaked customer data and Kim pledged sweeping security reforms and investments to rebuild trust.
- The company pledged to announce a compensation plan for South Korean customers soon, while Coupang's US-based chairman faced intense criticism and South Korean lawmakers seek legal action.
- The government complained the firm unilaterally disclosed the suspect's identity even as Coupang worked closely with investigators, and Kim acknowledged many Coupang customers felt uneasy due to unclear early communication.
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42 Articles
Coupang founder Kim Bom apologises for data leak, pledges compensation
Online retailer Coupang's founder Kim Bom apologised for the first time for a recent leak of customer data and pledged to unveil a compensation plan as soon as possible, in a statement posted on the South Korean company's website.
·United Kingdom
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(ATTN: ADDS remarks, details; RECASTS headline, lead para)By Kang Jae-eun SEOUL, Dec. 2...
·Korea, Republic of
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Total News Sources42
Leaning Left6Leaning Right5Center9Last UpdatedBias Distribution45% Center
Bias Distribution
- 45% of the sources are Center
45% Center
L 30%
C 45%
R 25%
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