Consumers Like to Pay Bills Digitally, But Are Not Sold on AI as Part of the Process - Digital Transactions

Consumers Like to Pay Bills Digitally, But Are Not Sold on AI as Part of the Process - Digital Transactions

Consumers are increasingly turning to same-day and real-time payment channels for paying their bills, ACI Worldwide’s 2025 Speedpay Pulse report finds. Overall, 3 in 10 consumers have paid a bill using a same-day or real-time payment channel in the past 12 months, the report says. Gen Zers are the most likely to favor such channels, with 46.6% using them to pay a bill in the past six months, followed by Millennials (37.4%). Younger generations’ …