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Comcast says service restored after widespread outage
More than 25,000 customers reported problems as TV, internet and voice services went offline before Comcast said they were restored.
- Nearly 26,000 Xfinity users reported service outages nationwide on Monday, according to DownDetector. The Comcast-owned service experienced widespread interruptions across multiple states.
- Data from DownDetector shows 80% of reported problems relate to television service disruptions. Remaining complaints include 10% for broadband internet issues and 8% for TV streaming services.
- Xfinity's support account confirmed reports from New Jersey, Massachusetts, Minnesota, and Missouri. Customers can verify local disruptions using the Xfinity Status Map or texting 'OUT' to 266278.
- Queries including 'Is Xfinity down?' and 'Comcast customer service' are trending nationwide on Google Trends as users seek help. The company's outage map was not loading for some customers, hampering status verification.
- Customers registering mobile numbers receive outage updates and estimated repair times from Xfinity. The company previously managed internal vulnerabilities involving Citrix, directing affected users to official support channels.
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53 Articles
Comcast says customers 'up and running' after outage reports in New Hampshire, across US
There were numerous reports of Comcast Xfinity television subscribers in New Hampshire and across the country noticing the service appears to be down. Did you experience issues?
·New Hampshire, United States
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Coverage Details
Total News Sources53
Leaning Left2Leaning Right0Center37Last UpdatedBias Distribution95% Center
Bias Distribution
- 95% of the sources are Center
95% Center
C 95%
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