Published 6 days ago • Taytay, Philippines • Updated 5 days ago

Coffee shop in Taytay sets the record straight after viral one-star reviews

A coffee shop in Taytay named The Fifth responded to negative reviews regarding poor service, sharing evidence to clarify the situation.
The criticisms stemmed from a group of 20 customers who exceeded the cafe's capacity of 18 without a reservation and stayed for four hours.
The Fifth emphasized that they welcomed feedback but highlighted the struggle small businesses face with one-sided reviews.
The reviewing group, Purpose Venture Young Professionals, later apologized for the reviews and acknowledged their actions did not reflect their values.

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Philstar Global

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Coffee shop calls for support for another cafe after overstaying group encounter

A coffee shop in Taytay, Rizal urged followers to support another local cafe visited by a group that overstayed for hours and only ordered drinks. The Fifth Cafe, also known as The Fifth, shared its side of the story after members of a Christian organization left negative reviews following a reminder about their hours-long stay. […] The post Coffee shop calls for support for another cafe after overstaying group encounter appeared first on Intera…

5 days ago·Manila, Philippines

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Inquirer

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Coffee shop in Taytay sets the record straight after viral one-star reviews

“It costs nothing to be kind.” Last March 31, a coffee shop located in Taytay recognized as “The Fifth” spoke up after negative reviews had been left on their Facebook ratings from customers who claimed that the staff had conducted a poor service in their visit. It appears, however, that the accusations were not quite matched to the true events, which had been revealed by the small business as they later published an official statement containin…

5 days ago·Manila, Philippines

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GMA Filipino News

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Group apologizes for leaving a string of bad reviews on Taytay cafe FB page after staying for over 4 hours

A group of customers has apologized to The Fifth, a Taytay-based coffee shop, for leaving bad reviews after staying in the establishment for over four hours.

6 days ago·Quezon City, Philippines

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DailyPedia

Christian Youth Group apologizes to Taytay Coffee Shop after Viral Review Controversy

A youth Christian organization has issued a public apology to a Taytay-based coffee shop, The Fifth, after leaving a barrage of negative reviews on the establishment’s Facebook page—a backlash that erupted into a viral controversy online. In an official statement released on April 1, Purpose Venture Young Professionals admitted that their actions toward the small café were inappropriate, following a visit where 20 of their members occupied the v…

5 days ago

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Philippine News

Group of Customers Apologizes to Coffee Shop After Posting Negative Reviews

Group of Customers Issue Public Apology to Coffee Shop After Posting Bad Reviews A group of customers publicly apologized to a coffee shop after they posted several negative reviews online. The issue started when the group stayed at the café for over four hours without a prior reservation and later expressed dissatisfaction through online posts. ... Read more The post Group of Customers Apologizes to Coffee Shop After Posting Negative Reviews…

5 days ago

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