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Classification of Uncollectible Invoices to Improve Customer Service and Operational Efficiency

Summary by T21
In the collection management, one of the most effective tools to minimize risks and improve cash flow is the proper classification of non-collectible invoices from early stages. This classification not only allows timely resolution of default situations, but also to prevent the generation of expired portfolio, timely identifying critical areas that require adjustments in internal processes. The key is to implement a clear and efficient protocol …
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In the collection management, one of the most effective tools to minimize risks and improve cash flow is the proper classification of non-collectible invoices from early stages. This classification not only allows timely resolution of default situations, but also to prevent the generation of expired portfolio, timely identifying critical areas that require adjustments in internal processes. The key is to implement a clear and efficient protocol …

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T21 broke the news in on Thursday, July 24, 2025.
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