Cisco exec says adopting AI is like 'surgery without the drugs'

Cisco exec says adopting AI is like 'surgery without the drugs'

Cisco says AI transformation goes beyond bolting the technology onto existing workflows.Elena Podkina/Getty ImagesFor Cisco, a nearly $500 billion company with over 80,000 employees, adopting AI is complicated.Its chief customer experience officer says the process is like "surgery without the drugs."She said adopting AI has forced Cisco to rethink how it does its work.When a corporate leader has to integrate AI into their giant global company wi…