Chubu Electric retail subsidiary mistakenly overcharged customers

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Chubu Electric Power announced on the 10th that it had overcharged households and other customers by approximately 1.2 billion yen. Chubu Electric Power and its subsidiary, Chubu Electric Power Mirize, held a press conference on the 10th, revealing that since April 2024, they had been charging higher rates than necessary for some electricity rate plans. The overcharge affected over 5 million household contracts, with average households being cha…

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Chubu Electric Power Mirize, a sales company under Chubu Electric Power, announced on the 10th that it had been charging higher rates than necessary for some of its electricity rate plans. The affected contracts number approximately 5 million, representing more than half of its total contracts, and the company will refund approximately 1.2 billion yen. The error was due to a mistake in cost calculation.