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ChatGPT maker OpenAI shifts its focus to business users amid Anthropic pressure
OpenAI said business customers now make up 40% of revenue and could reach half of sales by year-end as it adds a new professional model.
- Facing heightened competition from Anthropic, OpenAI is introducing a new model for "high-value professional work" as it pivots toward business-oriented products to attract corporate customers.
- Chief Financial Officer Sarah Friar said business customers accounted for about 20% of OpenAI's revenue when she was hired in 2024, but now represent 40% as the company pursues profitability.
- Codenamed Spud, OpenAI says its "smartest model yet" offers stronger reasoning and reliable output. Meanwhile, the company boasts more than 900 million weekly ChatGPT users, though about 95% do not pay.
- This move directly counters Anthropic's new Claude Mythos, which the rival claims is so "strikingly capable" that it limits access to select customers due to cybersecurity risks.
- Signaling that shift was the hiring three months ago of Slack CEO Denise Dresser as OpenAI's first chief revenue officer, as both firms race toward Wall Street while losing money.
17 Articles
17 Articles
OpenAI focuses on business users amid competition with rival Anthropic
OpenAI executives say they will introduce a new artificial intelligence model for “high-value professional work” as the company faces heightened competition with rival Anthropic in attracting corporate customers to adopt AI assistants in their workplaces.
Associated Press News
ChatGPT maker OpenAI shifts its focus to business users amid Anthropic pressure
OpenAI executives say they will introduce a new artificial intelligence model for “high-value professional work” as the company faces heightened competition with rival Anthropic in attracting corporate customers to adopt AI assistants in their workplaces.
Facing pressure from Anthropic, ChatGPT shifts focus to business users
The same ChatGPT chatbot that gave OpenAI Chief Financial Officer Sarah Friar a tilapia recipe for a recent Sunday night dinner at home is also now doing her most mundane tasks at work like summarizing her emails and Slack messages. Friar and other company executives are banking OpenAI’s future on more of the latter as it shifts its focus to business-oriented products while shedding some of its consumer offerings as a pathway to profitability. O…
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