Shops See Rise in Abuse and Assaults by Customers as Staff Feel 'Disrespected' - Birmingham Live

Shops see rise in abuse and assaults by customers as staff feel 'disrespected' - Birmingham Live

The problem is getting worse despite increased spending on safety measures

Retail Trust calls on shoppers to show respect for staff amid toll of abuse

Over three-quarters (77%) of shop staff have experienced intimidating behaviour in the last year, and a quarter (23%) were physically assaulted, according to a new survey of 1,000 workers by the charity Retail Trust*.   Close to half (43%) said they are being abused or attacked every week.   It is a rise of 10% on last year, when 33% told the […] The post Retail Trust calls on shoppers to show respect for staff amid toll of abuse appeared first …

Data: Gen Z workers hit hardest as Retail Trust calls for respect in new campaign

Retail’s younger workforce is bearing the brunt of the cost-of-living crisis and rising customer abuse, according to new data from the Retail Trust, which has warned that Gen Z staff are now the most at risk of poor mental health across the sector.

New poll reveal abuse towards retail staff is rising

Over 75% of staff are being intimidated and 23% of staff have been assaulted at work, new research from the Retail Trust reveals Shoplifting, violent crime and ATM ram raids are all issues facing c-stores ATTACKS on retail workers are ‘completely horrifying’, GMB Union has said in response to a new survey by the Retail Trust, that has shown that 77 per cent of shop staff have experienced intimidating behaviour in the past year and 23 per cent we…

Charity calls on shoppers to show respect for staff amid toll of abuse

Shop workers have spoken out about the mental health impact caused by abusive customers, in a sector also affected by rising levels of shoplifting and retail crime Three quarters have experienced abuse this year, with 43% wanting to quit their jobs as a result Staff tell the Retail Trust: ‘I had to leave retail’ / ‘It makes you feel like you’re not a person’ / ‘Things are always worse at Christmas’  The Retail Trust’s Let’s Respect Retail campai…

Retail staff share stories of abuse from customers

Shop workers have shared their experiences of physical and verbal abuse from customers as part of the Let’s Respect Retail campaign