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Change in Communication: How German Companies Think Digitally

Summary by Medienrot
© Bitkom Communication in German offices is fundamentally changing: Messenger instead of fax, customer portals instead of letter mail – the trend is clearly towards digital communication. This is demonstrated by a representative survey conducted by the digital association Bitkom among more than 600 companies with at least 20 employees. While traditional channels such as letter mail (39%) and fax (18%) are increasingly losing importance, companie…
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© Bitkom Communication in German offices is fundamentally changing: Messenger instead of fax, customer portals instead of letter mail – the trend is clearly towards digital communication. This is demonstrated by a representative survey conducted by the digital association Bitkom among more than 600 companies with at least 20 employees. While traditional channels such as letter mail (39%) and fax (18%) are increasingly losing importance, companie…

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medienrot broke the news in on Wednesday, June 4, 2025.
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