CEM Africa 2025: The Continent’s Customer Experience (CX) Powerhouse Raises the Bar

CEM Africa 2025: The Continent’s Customer Experience (CX) Powerhouse Raises the Bar

This year’s summit saw participation from 206 companies, highlighting the growing appetite for CX transformation across banking, telecoms, retail, healthcare, energy, and government CAPE TOWN, South Africa, September 5, 2025/APO Group/ –In an era defined by customer-centric innovation and intelligent transformation, CEM Africa 2025 emerged as a landmark summit for CX excellence across the continent. Held at the Century City Conference Centre in…