46 States Reach $45 Million Cash App Settlement With Block
The agreement requires Block to add customer-support and anti-fraud reforms after states said Cash App misled users about fraud protection.
- On Wednesday, Kentucky Attorney General Russell Coleman announced a $45 million multistate settlement with Block, Inc., owner of Cash App, resolving allegations the company misled consumers and failed to protect users from fraud.
- A yearslong investigation found that Cash App's "minimal screening" of user identities facilitated scams, while the company lacked live phone support and ran promotions like "Cash App Fridays" that exposed users to fraud.
- Vermont Attorney General Charity Clark confirmed Vermont will receive $1.3 million from the settlement, following a separate $175 million agreement Block reached with the federal Consumer Financial Protection Bureau in January 2025.
- Under the new agreement, Cash App must implement 24-hour live customer support to resolve fraud claims and discontinue marketing practices known to increase fraud while educating users on common scam types.
- A company spokesperson stated that Cash App will continue investing in operations and technology to promote a safe financial ecosystem, as officials emphasized that consumer protection is essential for marketplace growth.
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80 Articles
Delaware to receive $314,000 in Cash App fraud settlement
According to the Delaware Department of Justice, Block marketed Cash App in a way that suggested users’ money had protections similar to those offered by traditional banks, even though the same protections were not always available. Photo created with AI on 7/11 Block Inc. agrees to $45 million multistate deal over claims it misled consumers and failed to address fraud WILMINGTON — Delaware will receive more than $314,000 as part of a $45 millio…
Block Inc. Settles Lawsuit For $45M Over Claims It Failed To Protect Customers From Fraud
Block Inc. has agreed to a multimillion-dollar settlement with a group of state attorneys general. The tech company, which owns Cash App, faced several allegations that its users across 46 states were not protected from fraud, WRNJ Radio reports. Examples included ramping up marketing efforts in the wake of increased fraud claims rather than implementing additional protections, and allowing users to create multiple Cash App accounts without info…
Fox 10 Phoenix
Cash App owner Block to pay $45M to settle fraud protection claims by 46 states
Block, the parent company of Cash App, has agreed to pay $45 million and improve its fraud prevention and customer support to settle allegations from 46 states that it failed to adequately protect users from scams.
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