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Call for greater collaboration between energy suppliers and debt advice providers as energy debt hits £4.4 billion

New research by the Personal Finance Research Centre at the University of Bristol, in partnership with Ofgem and StepChange Debt Charity has highlighted the critical role that effective referrals from energy suppliers to free debt advice can play in supporting households with energy debt, and where the energy sector can do more to protect vulnerable customers. The research, which analyses three years of StepChange client data alongside a survey …
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headlinemoney.co.uk broke the news in on Tuesday, October 14, 2025.
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