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California says State Farm violated the law in handling of insurance claims after 2025 LA wildfires

Regulators say an investigation found 398 violations in 220 claims, and the state is seeking millions in penalties and a possible one-year license suspension.

  • On Monday, Insurance Commissioner Ricardo Lara filed an administrative action against State Farm General after an investigation into 220 sample claims revealed 398 state law violations related to the 2025 Los Angeles-area wildfires.
  • The Department launched this market conduct exam in June 2025 following complaints from survivors of the Palisades and Eaton fires about State Farm's handling of more than 11,000 claims.
  • Investigators found the company failed to pursue a "thorough, fair and objective investigation," including denying smoke damage claims and hygienic toxin testing, as the January 2025 fires destroyed more than 16,000 structures and killed 31 people.
  • Penalties could include millions of dollars in fines or suspension of the insurer's certificate of authority for up to a year, pending review by a state administrative law judge who will recommend final penalties to Lara.
  • State Farm released five commitments to policyholders on April 22, though the state is simultaneously pursuing remedies against the FAIR Plan for similar smoke damage claim denials by fire survivors.
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State Farm faces millions in fines for handling of LA wildfire claims

The California Department of Insurance is seeking millions of dollars in fines from State Farm for its handling of L.A. wildfire claims — the department's largest penalty pursued after a disaster this century.

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Durango Herald broke the news on Monday, May 4, 2026.
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