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Caixabank Is Committed to Ai to Improve the Digital Experience of Its Customers
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CaixaBank has launched a generative AI-based agent developed with Google Cloud following the roadmap set out in the Strategic Plan 2025-2027, with which the entity seeks to optimize the technological service to its customers. The AI agent, already available to more than 200,000 customers, will for now focus on solving issues related to the cards available in the catalog of the app, although it will extend its functionalities in the future. Some …
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