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BT boss Kirkby expects AI to deepen job cuts, FT reports

  • In 2023, BT Group, under CEO Allison Kirkby's leadership, revealed intentions to reduce its workforce by up to 55,000 positions, including contractors, by the year 2030.
  • The cuts aim to reduce costs amid challenges such as declining revenue in business units and waning legacy voice and handset sales.
  • Allison Kirkby indicated that developments in artificial intelligence might lead to further significant reductions in BT's workforce, potentially resulting in a smaller company by the end of the decade.
  • BT indicated that robust customer uptake of fibre broadband, along with over £900 million saved in costs, contributed to stabilizing its earnings despite some reductions in profit.
  • Kirkby also noted that BT is not currently considering a sale of Openreach but left open the possibility of options if its share price undervalues the asset.
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BT boss Kirkby expects AI to deepen job cuts, FT reports

BT Group Chief Executive Allison Kirkby said advances in artificial intelligence could deepen significant job cuts under way at the British telecoms company, the Financial Times reported on Sunday.

·United Kingdom
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Financial Times broke the news in London, United Kingdom on Sunday, June 15, 2025.
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