Branch Closures and new banking rules frustrate customers

Branch Closures and new banking rules frustrate customers

Branch closures are changing how customers experience everyday banking OPINION — When BMO recently announced the closure of its Elgin and Westport branches, it also said customer accounts would be “moved” to Gananoque and Perth. For many customers, that wording raised immediate concerns about access, longer travel for in-person banking, and yet another erosion of local service in small communities. What actually happened is less dramatic, and mo…