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BPO Call Center: Meaning and Functions - CCC International
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BPO Call Center: Meaning and Functions - CCC International
Key Takeaways: A BPO center is a third-party company that accomplishes non-core business functions for a client company. A BPO call center specifically manages customer support through phone calls, whether inbound or outbound. CCCI’s multilingual BPO services help global businesses find excellent talent, maximize flexible staffing, and establish a reliable reputation. Table of Contents: The BPO Call Center Industry BPO vs. Call Center BPO Cont…
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