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Birmingham water board ranks last in customer service, spending $90,000 to learn why

Summary by Alabama Live
Birmingham’s regional water board will pay a national firm more than $90,000 to understand why the utility continues to rank near the bottom in customer satisfaction.

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Birmingham water board ranks last in customer service, spending $90,000 to learn why

Birmingham’s regional water board will pay a national firm more than $90,000 to understand why the utility continues to rank near the bottom in customer satisfaction.

·Alabama, United States
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Alabama Live broke the news in Alabama, United States on Saturday, June 20, 2026.
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