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Big rise in emergency calls for busy New Year 2026
Call assessors in Stafford and Brierley Hill handled 1,510 calls from midnight to 7 a.m., marking a 9% increase despite a slight overall drop in two-day call volume.
- Over New Year's Eve and New Year's Day, West Midlands Ambulance Service said there was a 9% rise in early-hours 999 calls, responding to more than 9,000 calls.
- Crews saw higher-than-usual demand during the New Year period as hundreds of staff and volunteers covered extra shifts while control-room and support teams handled increased demand.
- Call assessors in Stafford and Brierley Hill handled more than 9,000 calls between midnight and 7.00am, as the Trust saw a 9% rise during early New Year hours.
- As a result, staff faced a 9% rise in 999 calls during New Year's, and Anthony Marsh, Chief Executive, thanked staff and volunteers for their efforts.
- This coverage was supplied by USA Today colleagues and highlighted the Trust's wider team effort, including control-room and logistics, vehicle preparation, mechanics, stores, distribution and IT.
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Big rise in emergency calls for busy New Year 2026
West Midlands Ambulance Service experienced a rise in 999 calls over New Year 2026 compared to last year
·Great Malvern, United Kingdom
Read Full ArticleWest Midlands Ambulance Service sees nine per cent rise in 999 calls over new year
THE NUMBER of emergency calls to West Midlands Ambulance Service rose by nine per cent this new year, compared to 2025. Call assessors in Stafford and Brierley Hill took 1,510 calls between midnight and 7am on New Years Day – up from 1,386 the previous year. It is the second busiest new year for the service in recent times. Over the two days (December 31 and January 1), the trust took a total of 9,289 calls, slightly down on the 9,965 calls the…
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