Biddeford sewer customers overbilled by $1.35 million since 2019

Biddeford residents to get reimbursed for $1.35M in overcharged sewer bills

The city said this week that more than 4,000 residences and businesses were errantly billed at a higher rate than they should've been between 2019 and 2025.

Biddeford residents overcharged for sewer services since 2019; city set to issue refunds

City officials said that the error was identified during a routine audit after the city transitioned to a new sewer billing service in 2025.

Biddeford sewer customers overbilled by $1.35 million since 2019

Thousands of customers in Biddeford will be getting refunds after the city discovered it had overbilled for sewer for years. The average refund will be more than $300.