'We Are Building a System that Puts Consumers First': Minister Plans to Get Tough with Rogue Installation Firms

'We are building a system that puts consumers first': Minister plans to get tough with rogue installation firms

The Government has pledged to impose tough sanctions against bosses of rogue home improvement firms who rip off vulnerable families.

Government sets out new consumer protections to ‘hold retrofit industry to account’

The government has proposed a new consumer protection service that will strengthen oversight of the retrofit industry, in a consultation launched today.

Government to overhaul home retrofit market with stronger protections

Government unveils major retrofit reforms to protect UK households, including stricter installer oversight, enhanced Energy Ombudsman powers, and improved compensation schemes.

Better consumer protection from dodgy retrofits

Families upgrading their homes are set to get stronger protections after ministers moved to clean up the retrofit industry, following failures under previous insulation schemes. The Government announced yesterday that it is consulting on a new consumer protection service designed to give households clearer advice, stronger quality checks – and faster routes to redress when home upgrade work goes wrong. The proposals are aimed at rebuilding trust…