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'Best and worst' rated GPs across Castle Point revealed in new patient survey

Benfleet Surgery led the borough with 90% of patients rating care good, while The Hollies Surgery scored 42% after a closure over legal issues.

  • On Thursday, July 9, the 2026 GP Patient Survey revealed the best-rated GP surgeries in Leeds, based on feedback from more than 650,000 patients across England collected between January and April.
  • Conducted by Ipsos for NHS England, the study gathers patient feedback on appointment booking, online services, and out-of-hours care, providing a vital snapshot of primary care performance across the nation.
  • National results show 76.7 per cent of patients reported a good experience in 2026, continuing an upward trend from 75.4 per cent in 2025 and 73.9 per cent in 2024.
  • Health Secretary James Murray stated the survey demonstrates "real progress to improve the front door of the NHS," with nearly 77 per cent of patients reporting a good experience.
  • Practices continue expanding online services and upgrading phone systems to improve primary care access, addressing patient calls for more convenient and choice-driven appointment booking.
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Yorkshire Evening Post broke the news in Leeds, United Kingdom on Thursday, July 9, 2026.
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