Buc-Ee's Gets an 'F' Grade From the Better Business Bureau

Buc-ee's gets an 'F' grade from the Better Business Bureau

The beloved Buc-ee's gas station chain may not be so beloved after all. The company has received an "F" rating from the Better Business Bureau for unresolved customer complaints.

Buc-ee’s receives F rating from Better Business Bureau over responsiveness to customer complaints

The convenience store chain, headquartered in the Houston suburb of Lake Jackson, has a reputation for having clean restrooms and an array of food options at its super-sized travel centers.

38 Buc-ee's get 'F' rating from Better Business Bureau. Here's why

Buc-ee's locations in Alabama, Georgia, Kentucky, Tennessee and Texas received an "F" rating from the BBB for outstanding customer complaints.

33 Buc-ee's locations given 'F' ratings by Better Business Bureau, citing 88 outstanding complaints

More than 30 Buc-ee's locations recieved low marks from the Better Business Bureau after failing to respond to dozens of customer complaints. (AP Photo)

Buc-ee’s hit with ‘F' rating in customer service crisis

Buc-ee’s has received an “F” rating from the Better Business Bureau for failing to respond to nearly 90 customer complaints.

Beloved convenience store chain Buc-ee’s gets ‘F’ grade after racking up customer complaints: ‘Worst thing he’s ever ate’

It touts the cleanest restrooms in America and a brisket sandwich that built a cult following, but Buc-ee's received the worst possible grade from the Better Business Bureau.