Banks warn AI shopping bots raise scam, fraud and data-privacy risks
The banks said AI shopping tools could request card details and steer users to weaker payment protections as adoption accelerates.
- On Tuesday, banks including NatWest and Bank of America warned that AI-powered shopping agents could increase the risk of scams, fraud, and data-privacy breaches as they set out new principles for developing the technology.
- Technology companies including Google and Meta are promoting AI chatbots as shopping tools, while British retailer John Lewis reported searches from AI agents rose to 2.5% from 0.3% over the past year.
- "Consumers are unclear if AI will act in their interests," the report said. Shoppers worry agents might purchase wrong items, spend excessively, or lose funds to scams without clear protections.
- The report identified risks including AI agents entering card details directly into websites or steering users toward payment methods offering weaker protections. These vulnerabilities underscore urgency for safeguards.
- Banks plan to discuss proposals with policymakers including mandatory disclosure when an AI agent is involved and greater transparency regarding how these systems make decisions.
22 Articles
22 Articles
Use of artificial intelligence agents for online purchases could increase the risk of scams, frauds and data privacy violations
TikTok user has camera and photos accessed in attack with help of AI The use of artificial intelligence agents (AI) to make purchases over the internet can increase the risks of blows, frauds and privacy problems, according to a group of international banks. The so-called AI agents are systems capable of performing tasks on behalf of the user. In electronic commerce, the idea is that the consumer asks, for example, that a tool find certain produ…
Int'l banks warn AI shopping bots raise scam, fraud and data-privacy risks
Using AI agents for online shopping could increase the risk of scams, fraud and data-privacy breaches, banks including NatWest and Bank of America said on Tuesday, as they set out principles for developing the technology. Technology companies including OpenAI, Anthropic, Google and Meta are increasingly promoting AI chatbots as shopping tools, envisioning a future in which shoppers use AI agents to select products and make purchases on their beh…
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Pakistan Live NewsBanks raise red flags over AI shopping bots and scam risks: What to know
On Tuesday, banks are warning that AI-powered shopping bots could make online shopping more convenient but may also increase the risk of scams, fraud and data-privacy breaches with banks including...
Banks warn AI shopping bots raise scam, fraud and data-privacy risks ...
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