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Banks Face Tougher Demands As Digital Frustrations Rise - Data Intelligence

Almost every banking interaction is digital at some point, relying on APIs and cloud services. As a result, the concept of digital resilience has expanded. No longer solely about ensuring infrastructure uptime, resilience in modern finance now encompasses the ability to deliver a service that users can trust and consistently meet critical business objectives. This shift means banks must rethink their approach to monitoring and maintaining their …
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Digitalization is transforming the financial sector, simplifying complex processes and improving access to services. Technologies such as automation and artificial intelligence make it possible to manage loan applications and grants more quickly and flexibly, responding to new expectations for immediate, secure, and transparent solutions. In recent years, several fintech companies have revolutionized the way we access financial services, offerin…

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PYMNTS.com broke the news in on Thursday, July 17, 2025.
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