Avianca Seeks Direct Sale: Requests From Agencies Customer Details Tourism News REPORTUR

Avianca has been making changes with travel agencies, but has now requested customer data, a request that in the sector has not been well received, although some understand it as a necessity of the airline to be in contact with the passenger in case of delays or cancellations of flights. “Avianca’s relationship with travel agencies has given a total turnaround. They went from being the lifelong allies to their competition, sending letters demand…