US Edition
Automation in restaurants: Enhancing service, not replacing it
- Donatos Pizza is launching its inaugural fully automated pizza restaurant this month near Concourse B, before security, at John Glenn Columbus International Airport.
- The launch follows Donatos's partnership with HMSHost and Appetronix to create a robotic, digitally operated venue serving fast made-to-order pizzas 24/7 in a busy airport environment.
- The restaurant will employ advanced robotic systems and data analytics to uphold Donatos’s reputation for delivering an exceptional customer experience despite the fully automated setup.
- Kevin King, CEO of Donatos, emphasized that their approach goes beyond simply introducing technology into their locations; they are embracing a completely autonomous restaurant model while maintaining the high quality of their pizza and customer service.
- This autonomous concept suggests a growing trend of integrating robotics in food service to enhance speed and operational efficiency without sacrificing customer satisfaction.
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HMSHost to launch fully digital Donatos Pizza restaurant at John Glenn Columbus Airport
USA. Premium pizza company Donatos Pizza is partnering with travel restaurateur HMSHost to open its first fully autonomous pizza restaurant this month. The digitally-operated food & beverage venue will deliver fast made-to-order pizzas before security in front of Concourse B at John Glenn Columbus International Airport in Ohio. The autonomous restaurant will operate around the clock, leveraging state-of-the-art robotics and data science technolo…
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Leaning Left2Leaning Right0Center28Last UpdatedBias Distribution93% Center
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- 93% of the sources are Center
93% Center
C 93%
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