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Australia's ANZ bank hit with record fine over 'widespread misconduct'

ANZ admitted failures in risk management and customer service, impacting nearly 65,000 customers and government bond dealings, resulting in record $240 million fine by ASIC.

  • ANZ has agreed to a record fine of A$240 million for years of "unconscionable conduct," according to the Australian Securities and Investments Commission .
  • The misconduct includes failing to respond to customer hardship notices and making misleading statements about savings interest rates, as reported by ASIC.
  • ASIC Chair Joe Longo stated that ANZ betrayed the trust of Australians, highlighting significant customer service failures and the risk to public funding.
  • ANZ's chairman acknowledged the mistakes and confirmed a $150 million remediation program to address these issues.
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In Australia, the large bank pays a record fine of 240 million Australian dollars (136 million euros) for "widespread misconduct".

·Vienna, Austria
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Australian bank ANZ agrees to pay record $160M penalty for corporate misconduct

One of Australia's largest banks has agreed to pay a record $160 million in penalties for corporate misconduct.

·United States
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theadviser.com.au broke the news in on Sunday, September 14, 2025.
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