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Australia Takes Microsoft to Court, Says It Misled 2.7 Million Customers
The ACCC alleges Microsoft concealed a cheaper subscription option, pressuring 2.7 million Australians to pay 29-45% more for AI-enabled Microsoft 365 plans.
- Australia's consumer watchdog, the ACCC, is suing Microsoft for allegedly misleading 2.7 million Australians concerning Microsoft 365 subscriptions.
- The ACCC claims that since October 31, 2024, Microsoft told subscribers they must accept a higher price for Copilot or cancel their subscription.
- The agency alleges Microsoft did not disclose the option to retain their current plans without Copilot at lower prices, misleading customers.
- Gina Cass-Gottlieb, chair of the ACCC, stated that many customers would have chosen the Classic plan if informed of all options.
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105 Articles
105 Articles
Microsoft in Court Over Sneaky AI Practices in Australia
Microsoft has been taken to court for sneaking AI software into packages millions are already paying for – and then hiking the price. Australia’s competition watchdog alleges Microsoft added its AI assistant […] The post Microsoft in Court Over Sneaky AI Practices in Australia first appeared on The Expose.
Microsoft allegedly forced its Australian customers to purchase the AI tool Copilot – and thus made them pay more. This is claimed by the country's competition authority, which is now suing the tech giant.
·Stockholm, Sweden
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Coverage Details
Total News Sources105
Leaning Left8Leaning Right20Center18Last UpdatedBias Distribution44% Right
Bias Distribution
- 44% of the sources lean Right
44% Right
L 17%
C 39%
R 44%
Factuality
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