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ASSISTANTS AND DEPUTIES: Turning Staff Feedback into a Blueprint for Success

Summary by icma.org
Englewood, Colorado, is a full-service core suburb bordering Denver to the north with approximately 35,000 residents.In 2019, a new city manager arrived and began meeting with the staff to understand opportunities and challenges from their perspectives, focused on building a culture where all employees feel known, mattered, and included. He wanted to get to know them while also collecting their ideas on how to improve the organization long-term.
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icma.org broke the news on Monday, August 31, 2026.
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