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As Workplace Surveillance Grows, Experts Say It's Good to Know the Ways Your Employer Is Watching
Investigators found some monitoring programs share names, emails and other worker data with hundreds of outside brokers and tech companies.
- Investigations by Vanderbilt University, Northeastern University and University of California at Berkeley found workplace monitoring programs shared worker names, email addresses and personal data with hundreds of outside data brokers without clear disclosure.
- Thousands of employers now use artificial intelligence and data science to create extensive "dossiers" that can be used to punish workers or predict employee behavior, said Wilneida Negrón, director of research and policy at Coworker.
- Pharmacist Lannie Duong's employer tracked her phone call and appointment lengths, then questioned in performance evaluations why she took so long with each patient, leaving her feeling "not trusted, not appreciated, almost completely hopeless."
- Some states including New York, Connecticut, Delaware and Maine require employers to notify workers of monitoring, with Maine law prohibiting visual monitoring in employees' homes unless required for job duties, said Edward Halle, a privacy and AI compliance manager.
- Workers with the least power in labor markets become testing grounds for intrusive monitoring, and Negrón said workers must organize together because monitoring forces are moving too fast, with Hayley Tsukayama of the Electronic Frontier Foundation advising coordination with unions.
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Associated Press News+7 Reposted by 7 other sources
As workplace surveillance grows, experts say it's good to know the ways your employer is watching
Employers are increasingly using technology to monitor the whereabouts, productivity and communications of workers.
·New York, United States
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In one case, university administrators read the comments a teacher made to students about their personal essays. In another, managers told a pharmacist to spend less time with patients after tracking the amount and duration of their appointments. And in another, the scanners on a conveyor belt from a warehouse monitored the pace of the workers to make sure they inspected hundreds of items per hour.
Coverage Details
Total News Sources10
Leaning Left4Leaning Right0Center5Last UpdatedBias Distribution56% Center
Bias Distribution
- 56% of the sources are Center
56% Center
L 44%
C 56%
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