Synchrony and Oxford Economics Find Trust Will Define the Future of AI Shopping

As Shopper Warm Up to Using AI, Trust Remains an Issue

Synchrony, the consumer financing company, and Oxford Economics, an economics advisory and forecasting firm, polled 2,000 shoppers about their use of AI.

Synchrony and Oxford Economics Find Trust Will Define the Future of AI Shopping

New research shows consumers are more willing to let AI make purchases when they have clear protection, transparency and control Key Highlights Security and...

Singapore shoppers embrace AI but baulk at checkout

AI shopping is already mainstream in Singapore, but only 29% of consumers are willing to let it complete a purchase for them.

AI shopping reaches 72% in Singapore as checkout trust lags

Singapore consumers are increasingly using AI for shopping, but many remain uncomfortable with letting AI complete purchases.