AI Outperforms Humans in Emotional Intelligence Tests, Study Finds
- Researchers affiliated with the University of Geneva and the University of Bern evaluated six generative AI models, including ChatGPT, on emotional intelligence tasks in 2025.
- The study assessed these AIs using human-designed emotional intelligence tests and newly generated tests by ChatGPT-4 to compare performance accurately.
- The AIs scored an average of 82% correct answers, significantly surpassing the 56% human average, demonstrating advanced understanding of emotional concepts.
- Lead researcher Katja Schlegel stated the new tests matched original ones in clarity and reliability, while Marcello Mortillaro noted these AIs grasp emotional behavior.
- These findings open possibilities for supervised AI use in fields like education, coaching, and conflict management, traditionally reserved for humans.
11 Articles
11 Articles
A New Study Reveals ChatGPT-4 And Other Advanced AI Models Outperform Humans In Emotional Intelligence, Opening New Paths In Education And Coaching
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AI Shows Surprising Skill in Handling Emotionally Charged Situations, Study Finds
Can artificial intelligence (AI) truly understand how humans should behave in emotionally intense moments? A recent study from the University of Geneva (UNIGE) and the University of Bern (UniBE) suggests it might. When tested on emotional intelligence (EI) assessments traditionally reserved for people, six major AI systems, including ChatGPT, demonstrated a surprising edge over the human average.These AI models didn’t just perform well; they out…
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