Anac Approves New Rules for Flight Delays and Cancellations
28 Articles
28 Articles
The National Civil Aviation Agency (Anac) approved on Tuesday changes in the rules on passenger rights to make it clear that the airline does not respond for damages to customers in delays resulting from accident or force majeure. These are cases such as closure of the airport due to weather conditions, for example. However, they continue to have to provide material assistance to users, such as food and accommodation, depending on the size of th…
The National Civil Aviation Agency (Anac) has approved new rules for air transport that change procedures related to delays, cancellations, flight interruptions and boarding impediments. The resolution establishes new reporting obligations for airlines and details situations in which passengers may have expenses reimbursed. The changes were approved on Tuesday [...]
Anac imposes more stringent requirements for the care of consumers in cases of problems; see how the change affects their next embarkation
Anac approves rules that require airlines to report delays by digital channels and to reimburse food, transport and accommodation expenses in up to seven days. Passenger needs to keep proofs.
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