US EditionQantas warns customer compensation could raise prices
- Qantas cancelled 2.4 percent of flights in January, compared to 0.9 percent for Virgin, highlighting weak domestic competition among major Australian airlines.
- A spokesperson for Qantas stated that the airline did not cancel flights for commercial reasons at short notice.
- Senator Bridget McKenzie criticized Qantas for selling tickets for cancelled flights, calling for mandatory compensation due to an explicit breach of consumer trust.
- Consumer advocate Adam Glezer noted that the current duopoly of Qantas and Virgin has resulted in no consequences for delays or cancellations, indicating a lack of accountability.
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Sydney Morning Herald+3 Reposted by 3 other sources
Qantas warns customer compensation could raise prices
Qantas’ domestic CEO told an inquiry into passenger rights that a compo scheme does “not deliver better outcomes for consumers”, as the Coalition’s Bridget McKenzie cited the airline’s “explicit breach of consumer trust”.
·Sydney, Australia
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'An embarrassment': Consumer advocate says airlines are 'reluctant' to give compensation
Coalition senator Bridget McKenzie is pushing for a mandatory compensation scheme for cancelled or delayed flights, which major Australian airlines opposed during a Senate committee.
·Sydney, Australia
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Leaning Left4Leaning Right2Center0Last UpdatedBias Distribution67% Left
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R 33%
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