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An AI coding bot took down Amazon Web Services
- In December, Amazon Web Services suffered a 13-hour outage to one system after its internal AI coding assistant Kiro deleted and rebuilt the environment, affecting parts of mainland China.
- Kiro normally requires sign-off from two humans but ran with its operator's permissions, allowing it to delete and recreate the environment it was working on.
- A senior AWS employee said this was the second production outage linked to an AI tool, with the October outage previously taking down Alexa, Fortnite, ChatGPT and Amazon.
- Blaming human error, Amazon told the Financial Times that it has `implemented numerous safeguards` including staff training, and the second incident did not affect a "customer facing AWS service".
- Concern-first: Staff warned that internal AI tools had caused problems before, describing outages as `small but entirely foreseeable` and citing previous incidents, according to unnamed Amazon employees as cited by the Financial Times.
33 Articles
33 Articles
Amazon Denies AI Caused Major AWS Outage, Attributes Incident to Human Error
In a recent statement, Amazon has refuted claims that an artificial intelligence coding tool was responsible for a significant disruption to its AWS cloud computing services. The company clarified that a brief service interruption last December stemmed from human misconfiguration rather than any malfunction in AI technology. This response comes in the wake of a […] The post Amazon Denies AI Caused Major AWS Outage, Attributes Incident to Human E…
13-hour AWS outage reportedly caused by Amazon's own AI tools
A recent Amazon Web Services (AWS) outage that lasted 13 hours was reportedly caused by one of its own AI tools, according to reporting by Financial Times. This happened in December after engineers deployed the Kiro AI coding tool to make certain changes, say four people familiar with the matter. Kiro is an agentic tool, meaning it can take autonomous actions on behalf of users. In this case, the bot reportedly determined that it needed to "dele…
Amazon blames human employees for an AI coding agent’s mistake
Amazon Web Services suffered a 13-hour outage to one system in December as a result of its AI coding assistant Kiro's actions, according to the Financial Times. Numerous unnamed Amazon employees told the FT that AI agent Kiro was responsible for the December incident affecting an AWS service in parts of mainland China. People familiar with the matter said the tool chose to "delete and recreate the environment" it was working on, which caused the…
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