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Americans are going no-contact, but they still crave connection
Talkspace’s survey of 2,000 U.S. adults found 59% of those who cut off a loved one still are not in touch.
A Talkspace survey of 2,000 U.S. adults conducted in April 2026 found that 38% of Americans have gone "no contact" with a friend or family member in the past year, with Gen Z and Millennials leading the trend.
Rising isolation concerns prompted the research, as the U.S. surgeon general warned in 2023 that loneliness poses health risks equivalent to smoking 15 cigarettes daily, with post-COVID remote work and political polarization cited as contributing factors.
Disrespect emerged as the primary reason for severing ties , while 29% cited mental health impacts and 27% cited excessive negativity; 59% of those who cut off contact remain permanently disconnected.
Avoidance behaviors extend beyond relationship cutoffs, with 40% preferring to cross the street rather than greet an acquaintance, and 68% reporting difficulty building in-person connections despite preferring self-checkout , online ordering , and chatbots .
Despite widespread disconnection, 31% of Americans expressed desire to deepen community involvement through local events and neighbor relationships , prioritizing healthy connections built on feeling safe to voice opinions and respecting boundaries .