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American Airlines CIO on redefining CX with tech

Summary by ciodive.com

On a recent podcast, Ganesh Jayaram discussed the carrier’s revamped app and self-service capabilities as it turns to AI to avoid missed connections.

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On a recent podcast, Ganesh Jayaram discussed the carrier’s revamped app and self-service capabilities as it turns to AI to avoid missed connections.

3 days ago

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ciodive.com broke the news in 3 days ago on Wednesday, July 2, 2025.

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