US EditionAmazon to pay $309M class action settlement: Are you eligible?
- On January 27, 2026, the FTC announced a $2.5 billion settlement with Amazon over Prime enrollment and cancellation complaints, and claims are being accepted until July 27, 2026.
- Consumer complaints center on alleged deceptive Prime enrollments and failed refunds, with the Federal Trade Commission alleging Amazon took billing information before clear disclosure and class-action lawsuits filed in 2023 claiming refunds were mishandled.
- The proposed returns settlement would put $309.5 million into a common fund and secure over $600 million in individual refunds, with Amazon distributing over $570 million in 2025 and pledging $363 million for process improvements.
- Pending judicial approval, the settlement must be signed off by U.S. District Judge Jamal Whitehead, class counsel says eligible consumers should recover unpaid refunds plus interest, and the settlement fund administrator will notify them by email or mail with payment options.
- Amazon denied wrongdoing but says it will improve processes after an internal review, with combined settlements this month pushing total U.S. consumer payouts above $3 billion.
15 Articles
15 Articles
Amazon to pay $309M class action settlement: Are you eligible?
NEW YORK (PIX11) — Amazon has agreed to pay $309.5 million to customers to settle allegations that it did not properly process refunds for returns, according to court documents filed on Jan. 23. Amazon has denied any wrongdoing. The settlement benefits customers who initiated a return or requested a refund in the U.S. from Sept. [...]
Amazon Will Pay $309 Million in Settlement Over Customer Returns
Amazon has reached a significant proposed settlement in a long-running class action lawsuit concerning its handling of customer product returns and refunds. The e-commerce giant agreed to pay $309 million in cash while delivering additional benefits to resolve claims that it improperly denied refunds to shoppers who followed return procedures, according to a report from […] The post Amazon Will Pay $309 Million in Settlement Over Customer Return…
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