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Amazon Is Testing AI-Generated Hosts that Talk Customers Through Product Features
- Amazon, the Seattle-based e-commerce giant, started testing AI-powered audio product summaries in May 2025 for select products in the US.
- This testing follows Amazon’s effort to make shopping more convenient by using generative AI to generate short, conversational audio clips summarizing product details.
- The feature uses large language models to create scripts from web data, product catalogs, and customer reviews, then converts them into dialogues by multiple AI-generated hosts labeled as 'Hear the highlights'.
- Available for items like Ninja Blender and SHOKZ headphones, Amazon says these AI hosts help save time and offer a shopping experience like 'having helpful friends discuss potential purchases'.
- Amazon intends to make this capability available on a wider range of products and extend access to additional customers, reflecting a larger industry movement toward leveraging AI to enhance the convenience and accessibility of shopping.
15 Articles
15 Articles
Times Live
iTnewsAmazon tests AI audio summaries for products
Amazon is testing AI-powered short-form audio summaries on select product detail pages, the e-commerce giant said on Wednesday, as tech companies continue to integrate artificial intelligence across their platforms.
Amazon Launches AI Audio Summaries for Select Products
Amazon is testing short-form AI-powered audio product summaries on select product pages, the company announced on Wednesday. These audio summaries are narrated by what Amazon calls “AI-powered shopping experts,” who highlight key product features, customer reviews, and information gathered from across the web. Users can access these summaries by tapping the “Hear the highlights” button in the Amazon Shopping app. Amazon plans to test the feature…
BizToc
PYMNTS.comAmazon Tests Audio Summaries of Products for Shopping
Shoppers tired of doing online research on products they’re interested in buying could soon just listen to a robust CliffsNotes-type summary. Amazon started testing short-form audio product summaries, featuring artificial intelligence-powered shopping experts talking about a product’s key…
Amazon Tests AI-Powered Virtual Hosts to Assist Shoppers on Its Mobile App
Amazon is testing artificial intelligence-powered virtual hosts on its mobile app, aiming to assist customers with their shopping experience. This experiment reflects the company’s ongoing efforts to enhance user engagement and streamline product discovery through advanced technology.
Amazon Tests AI Audio Summaries For Products - Cybernoz - Cybersecurity News
Amazon is testing AI-powered short-form audio summaries on select product detail pages, the e-commerce giant said on Wednesday, as tech companies continue to integrate artificial intelligence across their platforms. The new feature offers summaries about products based on an AI-driven analysis of product details, customer reviews, and other related information from the internet. Currently available for a subset of US customers, the company plan…
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