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Amazon Drone Snags Internet Cable: FAA Investigation Underway

The MK30 drone clipped a cable during ascent after delivery, causing no injuries or outages; Amazon covered repair costs and the FAA confirmed an investigation.

  • On Nov. 18, an Amazon MK30 Prime Air drone clipped and sheared a homeowner's internet cable in central Texas, and the Federal Aviation Administration confirmed it is investigating.
  • Amazon has long pursued Prime Air, seeking 30‑minute service and began drone deliveries in 2022; it expanded to Waco earlier this month, advising customers to keep about 10 feet clear.
  • The MK30 hexacopter design is meant to be quieter and smaller; video verified by CNBC shows its motor appeared to shut off while the aircraft landed, with one propeller damaged.
  • Amazon told CNBC it paid to repair the line, apologized and said there were no injuries, while the National Transportation Safety Board is aware but not probing; the FAA is investigating and last month opened a separate probe into Prime Air's Arizona drone collision.
  • Amazon plans to expand Prime Air to Richardson, Texas, as it adds more sites and defends its MK30 Prime Air drone’s sense-and-avoid system amid competition.
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U.S. News broke the news in New York, United States on Tuesday, November 25, 2025.
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