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$2.5B settlement over Amazon Prime: How to file a claim
About 35 million U.S. Amazon Prime customers are eligible for refunds up to $51 after a $2.5 billion FTC settlement over misleading enrollment and cancellation practices.
- Monday, the claims portal opened so eligible U.S. Amazon Prime customers can submit claims under a $2.5 billion settlement through a dedicated website, with the deadline set for July 23, 2026.
- The Federal Trade Commission alleged Amazon used deceptive sign-up flows and made cancellation difficult, settling after the lawsuit was submitted last year and announced in September 2025.
- Of the $2.5 billion settlement, $1.5 billion is for consumer payments and $1 billion is a civil penalty, with refunds capped at $51 for about 35 million customers.
- Automatic refunds were sent between Nov. 12 and Dec. 24, 2025, while customers who missed digital refunds will get mailed checks that must be cashed within 60 days.
- The settlement requires Amazon to 'clearly and conspicuously' disclose Prime terms and ease cancellations, while regulators framed the case as part of a crackdown on so‑called 'dark patterns'; a related trial is expected in 2027.
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Amazon Customers Can File Refund Claim Under New $2.5 Billion FTC Settlement: Here’s How You Get Paid
Synopsis: The Federal Trade Commission (FTC) reached a $2.5 billion settlement with Amazon over allegations of “deceptive” tactics used to trap consumers in Prime subscriptions. -While $1 billion serves as a civil penalty, $1.5 billion is allocated for consumer refunds, capped at $51 per person. -Automatic refunds were distributed in late 2025, but eligible customers […] The post Amazon Customers Can File Refund Claim Under New $2.5 Billion FTC …
Coverage Details
Total News Sources54
Leaning Left8Leaning Right3Center19Last UpdatedBias Distribution63% Center
Bias Distribution
- 63% of the sources are Center
63% Center
L 27%
C 63%
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