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Alaska Airlines works to fix issue that left Club 49 members with hefty baggage fees

A technical issue caused some Club 49 members to be wrongly charged baggage fees; Alaska Airlines is reversing charges and advising affected customers to request waivers at counters.

Summary by KTOO
The Alaska Airlines airport terminal in Bethel. (Katie Basile/KYUK) On Jan. 4, Bethel resident Shane Iverson said that he was shocked when he stepped up to the Alaska Airlines counter at the Anchorage airport to check in for his flight home. “I had two kids. We each had three items to check in, so nine items. I was sitting there with a ton of boxes and luggage when they told me they were gonna have to charge me for most of it,” Iverson said. It …

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Alaska Airlines works to fix issue that left Club 49 members with hefty baggage fees

A spokesperson confirmed that some, but not all, Club 49 members have been incorrectly charged bag fees since a new baggage policy went into effect on Jan. 3.

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kyuk.org broke the news in on Tuesday, January 6, 2026.
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